Privacy Policy

Effective Date: 8 June 2025

Last Updated: 8 June 2025

1. Introduction

Welcome to LinguaLoop ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services (the "App").

2. Information We Collect

We collect the following types of information:

  • Account Information: When you create an account, we collect your email address and password.
  • Usage Data: We may collect anonymous usage statistics to improve our app's performance and features.
  • Optional Data: If you contact us directly, we may collect the information you provide (e.g., your name or email).

We do not collect sensitive personal data such as location, contacts, camera access, or payment information within the app.

Your personal data is stored on servers located in Australia (Sydney). Depending on where you are located, your information may be accessed from or transferred to other countries where our service providers operate, subject to applicable data protection laws and appropriate safeguards.

3. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Authenticate your login.
  • Provide access to premium features (if applicable).
  • Improve the quality and functionality of our app.
  • Respond to user inquiries and support requests.

4. Sharing of Your Information

We do not share your personal information with third parties, except:

  • To comply with legal obligations.
  • With service providers who support our operations (e.g., analytics or authentication), under strict data protection agreements.

We do not sell your personal information to third parties. All data sharing is solely for the purposes of providing and improving our services, as described in this policy.

We do not use your personal data for advertising purposes or for profiling.

5. Children's Privacy

Our app is not directed toward children under 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account and associated data at any time within the app. You may also contact us at any time to request deletion of your account and associated data.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your data.
  • Request correction or deletion of your data.
  • Object to or restrict processing of your data.
  • Withdraw your consent at any time (where processing is based on consent).
  • Request data portability (where applicable).
  • File a complaint with your local data protection authority.

You may exercise these rights by contacting us at [email protected].

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of personal data we collect, request deletion of personal data, and opt-out of the sale of personal data (note: we do not sell personal data, and we do not share personal data for cross-context behavioral advertising).

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at

[email protected].

10. Third-Party Services We Use

We may use the following third-party services to operate and improve our App:

  • Supabase: Provides authentication and database services.
  • RevenueCat: Manages in-app purchase subscriptions and billing.
  • Firebase: Tracks app usage analytics to help us improve user experience.
  • Sentry: Monitors and logs application errors and crashes for debugging and stability.

These providers have access to personal data only as necessary to provide their services and are bound by strict confidentiality and data protection obligations.

11. Legal Basis for Processing

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

  • To provide and maintain the App (performance of a contract).
  • To comply with legal obligations.
  • For our legitimate interests, such as improving and securing our App.
  • With your consent, where applicable.

12. International Users

By using the App, you understand and agree that your personal data may be transferred to, stored in, and processed in Australia and other countries where our service providers are located. We take reasonable steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted. We encourage you to review this page periodically for any updates.